Per Volks Blog: It’s December! We know that it can be one of the busiest months of the year, but don’t forget to participate in the FCS Owners Special Campaign!
You need to reach Step 3 in the process by December 31st at 6:00pm PST!
There’s more good news! We’ve heard from some of customers that can’t find their Birth Certificates. We spoke to our headquarters and we arranged a system to reissue them!
1. Your FCS had to have been ordered directly from Volks USA, under your name.
2. You must have your Volks USA Membership Number.
3. If at all possible, we ask that you come to Tenshi-no-Sumika LA to pick it up in person. If you absolutely can’t come to us in person we can ship it, but only to the address you registered to our membership and we will ask you to cover the shipping cost. So, if you need it shipped please contact us to update your information.
If you would like to reissue your Birth Certificate, please send a scan or clear picture of the 1st sheet of your FCS order to We will get back to you as soon as possible!